I believe that one should work on developing professional skills and learning new things all the time.
I am formerly Customer Associate for almost 3years in one of the leading logistic companies which trained me to have a better mind set on all things, I am more confident of assisting client and passionate in this field and now I decided to change my career as a Virtual Assistant that can work independently, I am willing to be train, learn more and contribute my full effort to reach the satisfaction and goal of my future client.
Saint Louis University
• Accept shipments from customers & following LBC’s standards and acceptance rules
• Make sure acceptances in the end of the day are forwarded/turned over during cut off time
• Do daily sales and money deposit
• Listening to customers' concerns and handling complaints and returns
• Giving detailed explanations of services or products
• Reviewing customer accounts and transactions while resolving issues
• Communicating with customers in-person, through email or chat, over the phone or on social media
• Receiving orders, calculating charges and processing payments
• Monitoring customer satisfaction levels
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.