2009
Bachelor of Science in Hotel and Restaurant Management
Institute of Creative Computer Technology
More Info About Me
Congratulations! If you want to hire someone who has the promise of completing the task, you've discovered exactly what you're looking for! Hire me and benefit from my skills as a champion VA.
With my assistance, the companies for which I have worked have prospered. I'll make every effort to provide excellent customer service and have a client-focused attitude. I'd be delighted to share my expertise and experience with you!
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
IQVIA Solutions Operations Center Philippines INC.
(Tech/Systems Support Analyst)
• Take all steps to troubleshoot issues reported to them and resolve or escalate to the appropriate contact.
• Create and submit detailed call/email logs documenting customer interactions
• Confirm and update customer profile information as needed.
2020
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2021
Acquire Asia Pacific
(Technical Support Representative)
Assisting business owners and partners in VOIP concerns such as call forwarding, adding digital lines and new users, and setting up desk phones.
2018
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2020
Teleperformance
(Quality Assurance Specialist)
• Performs call monitoring and identifies key behaviors to improve customer experience.
• Helps agents to improve their performance by providing feedback on their evaluations.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.