BS in Hotel and Restaurant Management
Western Mindanao State University
Welcome to my profile! I go by the name LYKA, and I am a highly motivated administrative professional with four years of experience. I have acquired various skills in project management, team coordination, and administrative support. Additionally, I am proficient in utilizing different software tools and have a proven ability to handle multiple tasks, prioritize responsibilities, and meet deadlines while achieving goals. I am committed to delivering excellent customer service, building positive relationships with team members, and ensuring optimal results.
"Experience excellence with my services."
Western Mindanao State University
• Monitored trends in social media tools, design, and strategy.
• I created content and videos.
• Monitored and engaged in relevant conversations taking place on social media.
• Responded to customer inquiries in a timely manner.
• Processing of Purchase Orders
• Coordinate with the subcontractors regarding project status and concerns at the site.
• In charge of selecting contractors who will do the work
• Process Contractors Billings
• Prepared and monitored weekly project updates.
• Monitored the schedule of Project Engineers daily.
• Collated, verified, and processed Timekeeping documents of Technical Project personnel in a timely and accurate manner on or before the 10th or 25th of the month.
• Participated in project design and meetings and proposed improvements when necessary.
• Provided information and helped to solve customer problems.
• Handled all incoming customer queries and questions.
• Transferred calls to the respective contact person.
I will support day-to-day operations by offering general administrative support.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Provide customized solutions that are tailored to meet the specific needs of a business.
Promote and create compelling and engaging content for social media accounts.