2019
Bachelor of Arts in Psychology
Cebu Normal University
All big things come from small beginnings
Hi there! If you are looking for someone who can help you manage and elevate your small business, then do not hesitate to work with me. I am a social media manager who is passionate about helping small business owners grow their social media presence and expand their online audience. As a well-rounded social media professional, with experience handling different social media platforms and as well as engaging with customers for years, I'm confident that I can help you accomplish your goals.
My Skill Sets
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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Expertise and Education
2021
-
2022
Sykes Asia Inc.
(Subject Matter Expert)
-Responding to customer queries through Social Media
- Chargebacks/Dispute and Fraud Cases of the customers
-Provide thorough knowledge to the agents regarding the products and services of the account.
2018
-
2021
Sykes Asia Inc.
(Customer Service Representative)
-Handling customer complaints and queries through phone calls and emails
My Services Offered
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.
Testimonials
Harley Sequino
Laarnie is a great colleague. I admire her work ethics - being able to perform key tasks with minimal supervision, her initiative to handle tasks that is expected of her, and her being a quick learner and apply it efficiently. These characteristics of hers greatly impacted the productivity of her team proving that she is indeed an excellent employee, colleague, and a friend.
Faith Allones
Laarnie is my colleague in our company and she is one of the greatest assets our company can have. She always takes pride in her job, making sure every task assigned to her is done efficiently. She has exceptional problem-solving skills and she always gets her job done before the deadline. She also has good communication skills that can easily build strong work-relationship with her clients.