2022
Bachelor of Science in Business Administration major in Marketing Management
Global Reciprocal Colleges
More Info About Me
Let me lighten your load!
I’m Kyle, a passionate and driven Marketing Management student with hands-on experience in customer service, social media management, and design. My journey from assisting clients at McDonald's and the Social Security System to creating engaging online content has shaped me into someone who understands both people and strategy.
I thrive in fast-paced environments where I can blend creativity with data. Whether it's analyzing customer behavior, designing social content, or streamlining processes, I bring a proactive mindset and strong attention to detail. I'm also skilled in graphic design, basic video editing, and brand communication, always aiming to deliver value and connect with audiences.
My goal is to help brands grow through meaningful interaction, smart marketing, and a human touch. I’m constantly exploring new tools and learning opportunities to level up not just as a student, but as a future marketing professional.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
July 2023
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August 2023
SSS
(Member Service Representative / Internship)
•Assisted clients in managing their accounts, including inquiries, updates, and troubleshooting concerns
•Handled confidential data responsibly, reviewing individual contribution records and verifying membership status
•Learned to operate within a government-regulated system, improving attention to detail, accuracy, and compliance awareness
•Communicated clearly and professionally with clients from different backgrounds, enhancing my people and service skills
July 2024
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May 2025
Mc Donald's / Part-time
(Service Crew)
• Provided exceptional customer service by engaging with hundreds of customers daily, ensuring a positive and consistent brand experience
• Gained insight into real-world consumer behavior and how frontline service impacts customer loyalty and perception
• Communicated effectively with diverse teams and customers, strengthening interpersonal and conflict-resolution skills
• Applied marketing instincts by observing promotional campaigns and analyzing how in-store experiences influence customer response
• Collaborated in a fast-paced team environment, adapting quickly and supporting colleagues during peak operational hours
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.