2017
Computer Engineering Technology
Technological University of the Philippines
More Info About Me
25 years old, Security Technical Support for Interface Systems in a BPO Company based in Metro Manila.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Accenture
(Team Manager)
Managing the Team’s scorecard based on the company KPI, attendance, quality assurance and etc.
2019
-
2019
Capital One Philippines
(Fraud Specialist)
Over the phone inquiries of credit customer of Capital One. We’re responsible for fraud reports and filing tickets for fraudulent transactions on client’s bank statements.
2017
-
2019
Alorica Philippines
(Customer Service Representative)
Answering over the phone inquiries for retail customers and dispatching technicians on site for assistance. This includes billing, refund, returns and etc.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.