Bachelor of Science in Business Administration Major in Business Management
Holy Angel University
Detail-Oriented & Tech-Savvy Aspiring Bookkeeper
Motivated and results-driven bookkeeping professional with a solid foundation in accounting principles. Recently earned a ProVA Certificate in Introduction to Bookkeeping and Online QuickBooks, and completed the QuickBooks Online ProAdvisor Certification, demonstrating expertise in remote financial management.
With two years of experience as an Administrative Assistant, I bring transferable strengths in organization, data entry, and client communication.
Goal: To support business owners by managing accurate and timely financial records remotely—helping them save time, reduce overhead, and make informed decisions.
Holy Angel University
• Record Keeping & Filing
Ensured accurate and organized maintenance of both digital and physical records, including files, databases, and other essential documents.
• Scheduling & Coordination
Managed calendars, scheduled meetings, coordinated appointments, and arranged travel for staff members to ensure smooth daily operations.
• Communication Management
Handled incoming and outgoing communications such as phone calls, emails, and written correspondence with clarity and professionalism.
• Office Administration
Oversaw office supplies procurement, maintained an organized workspace, and ensured all office equipment was properly functioning.
• Employee Support & HR Assistance
Processed employee ATM cards, ID badges, and access cards. Addressed staff needs, concerns, and facilitated smooth onboarding and offboarding processes.
• Payroll & Compensation Handling
Released payment cheques, prepared final pay summaries, and distributed payslips, ensuring timely and accurate compensation processes.
• Procurement & Supplier Coordination
Prepared and submitted purchase orders to suppliers, tracked delivery schedules, and ensured consistent availability of required materials.
• Inventory & Facilities Management
Documented supply usage, monitored inventory levels, and ensured that workplace facilities and utilities were functional and well-maintained.
• Security Oversight
Monitored and reviewed CCTV footage to support workplace safety and security protocols.
• Maintained accurate and well-organized records in both digital and physical formats, including files, databases, and other critical data sources.
• Handled foundational bookkeeping tasks such as recording transactions, managing receipts, and processing invoices to support financial accuracy and reporting.
• Handled high-volume customer interactions with professionalism and efficiency
• Responded to diverse customer inquiries regarding order status, deliveries, refunds, and platform navigation, ensuring timely and accurate resolution.
• Investigated and resolved order-related issues by implementing creative problem-solving techniques to maintain high customer satisfaction.
• Provided clear, concise, and empathetic communication to guide customers through concerns and solutions.
• Assisted customers with real-time order tracking and proactive updates on delivery status.
• Resolved discrepancies such as incorrect items, missing orders, or delivery delays with precision and urgency.
• Collaborated with partner restaurants and Dashers (delivery drivers) to coordinate solutions and relay updates directly to customers.
Track expenses, manage cash flow & create invoices.