2017
Bachelor of Science in Information Systems
MSU - Iligan Institute of Technology
More Info About Me
My name is Kyla! I am a dedicated, organized and goal-oriented individual with good interpersonal skills. I have more than two years of experience as a Tech Support which involves in solving and understanding the clients needs and to deliver good quality results. I am able to work well in a team environment as well as on my own initiative as I like to set myself goals which I will achieve. I also like to create things in Canva and edit fun photos and videos.
My Skills and Competencies
Social Media Management
Video/Photo Editing
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
Present
The Bead Gallery
(Video Editor)
- Responsible in editing raw tutorial videos (long and short) for their social media pages
2021
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2022
FREELANCE
(Manga /Comics Typesetter)
- Responsible in editing and cleaning a raw file comics
- Responsible in inputting the English translation texts into the cleaned comic files
2017
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2020
NEXEN Innovation Technologies, Inc.
(First Line Support Specialist)
- Support clients' concerns and requests for the software
- Maintaining the clients' database up-to-date with the given updates from the developers
- Testing software products for quality assurance
- Training new users through online as per clients' request
- In-charge in creating monthly and quarterly subscription billings
- Manage tracking records of collections
- Follow up monthly and quarterly subscription bills of clients through email and call
- In-charge in preparing purchase order for company inventory items
- In-charge in managing inventory records for a year
- In-charge in creating birthday greetings for employees and clients and posting it to company's Facebook page
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.