2014
Computer Science
Asian Institute of Science and Technology College
More Info About Me
Hi there! I’m a seasoned Virtual Assistant with a passion for helping busy CEOs and executives streamline their operations, save time, and focus on what truly matters—growing their businesses. With over 6 years of experience providing top-tier administrative support, I specialize in tackling the tasks that often get in the way of strategic decision-making.
Let’s connect and explore how I can help you reach your goals. I’m ready to take on the challenges that comes with a fast-paced, dynamic environment, so you can focus on leading your company to success.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2024
The Healthy Carpet of NC, LLC
(Virtual Assistant)
● Providing general administrative assistance such as managing
emails, scheduling appointments, arranging travel plans, and
maintaining calendars.
● Handling incoming and outgoing communications, including phone
calls, emails, and other correspondence. Responding to
inquiries, forwarding messages, and ensuring effective
communication between parties.
● Conducting research on various topics, gathering relevant
information, and presenting findings in a concise and organized
manner.
● Managing social media accounts, updating website content, and
assisting with online marketing efforts.
● Assisting with personal tasks, such as managing personal
appointments, making reservations, and handling personal errands
as requested.
2017
-
2018
Your Virtual World
(Logistics Dispatcher, CSR, Telemarketer)
● Managed the transfer of Car freight from point A to point B,
ensuring timely deliveries and maintaining customer satisfaction
by keeping them informed.
● Assisting customers with placing orders, verifying information,
processing payments, and ensuring accurate and timely order
fulfillment. This includes tracking orders, managing backorders,
and coordinating with relevant departments to ensure smooth
order processing.
2016
-
2017
Convergys
(Customer Service Representative)
● Assisting customers in resolving issues they may encounter with
products, services, or billing inquiries.
● Offering detailed and accurate information about products or
services to customers, including features, pricing, availability,
and any relevant policies or procedures.
● Identifying opportunities to recommend additional products or
services that may benefit customers based on their needs and
preferences. Effectively conveying the value proposition and
benefits of upselling or cross-selling options
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.