2018
Bachelor of Science in Hotel and Restaurant Management
Saint Mary's University
More Info About Me
I am a freelancer with a dedication to providing 100% client satisfaction to my future clients.
I have learned my craft by becoming a Virtual Assistant in a continuous self-learning process/and my studies with courses/. I can provide services such as admin tasks, data entry, communication skills, and writing. basic accounting skills, researching, etc. I do have experience working as a Customer Service Representative for almost 3 years and I have experience working as a Real Estate Virtual Assistant - Cold Caller.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
-
2022
HYPR Assistants
(REVA)
Taking Outbound calls and qualifying a lead and set an appointment.
2020
-
2021
24/7 In touch
(Customer Service Representative)
Supports customers by providing helpful information, answering questions, and responding to complaints.
2019
-
2022
Sitel Philippines
(Financial Account Specialist)
Taking inbound calls within the guidelines and goals established by the clients. Handles customer calls by answering questions, finding solutions to issues, addressing concerns or complaints and providing important information.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.