2019
Information and communication technology (ICT)
Asia Source College of Arts & Technology
More Info About Me
I'm the oldest of my siblings, 21 years old, and the only breadwinner in my family. I participated in PROVA's online training for virtual assistance. I want to be able to offer my future customers the highest caliber service possible. I constantly have a positive attitude and am motivated to accomplish my goals. Since I turned 18, I've worked as a Customer Service Representative and Sales Representative where I've learned how to interact with people and meet their requirements. My goal is to achieve a balance between work and life while producing products of the highest caliber.
My Skills and Competencies
Amazon VA
Book Keeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2019
-
2020
Teleperformance
(Sales Representative/ CSR)
Upselling
- Assisting Customer to buy Flowers online
- Assisting customer to get Replacement of the products
- Assisting Customer through Chat Regarding about their concerns
2020
-
2021
VXI
(Sales Agent Representative)
- Assisting Customer through phone call
Regarding their concerns online about their bill and new phone lines
-Verifying if Customer is eligible for an account
-Verifying if Customer is Eligible for a refund
2022
-
2022
Sykes
(Sales Representative/CSR)
Upselling
- Assisting Customer on getting new internet Service
My Services
Amazon VA
Carrying out any tasks related to your Amazon business.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.