2012
BSBA - Major in Management
Rizal Technological University
More Info About Me
Hello! My name is Krizzia, but you can call me Krish. I am thrilled to be your Virtual Assistant. I'm a creative enthusiast who loves to explore and discover new ideas, and I'm excited to share my passions with you all.
I've worked in the BPO Industry for more than 3 years, and it trained me to be highly organized and detail oriented which allows me to efficiently manage customer requests and ensure they are resolved in a timely manner. Overall, I am dedicated to delivering exceptional customer service and excited to use my skills and experience.
I believe that Discipline leads to habits. Habit leads to consistency. Consistency leads to growth.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Facebook Ads Management
Customer Service
Certificates
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My Experience and Education
2013
-
2016
Sykes Asia, Inc.
(Bank Reconciliator)
*Reconcile payment record settlements.
*Process electronic fund transfers.
*Monitor daily client settlements.
*Investigate and reconcile reconciliation items on a daily basis.
2012
-
2013
LG Electronics Philippines Inc.
(Customer Service Representative)
*Communicating with customers through various channels.
*Handle customer complaints, provide appropriate solutions and alternatives within the
time limits, follow up to ensure resolution.
*Make outgoing calls to clients to check on their units after the service repair.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.