2013
Bachelor in Science in Entrepreneurship
Cagayan State University
More Info About Me
I am 31 years old, excellent in customer service with over 8 years of experience resolving complex customer inquiries via phone, e-mail, and face to face.
I am a dedicated and detail-oriented person and a multitasker as well.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
present
TNRC AGRI TRADING
(Accounting Officer)
● In charge of documenting financial transactions.
● Post debits and credits, create invoices, manage payroll, and maintain and balance the books.
● Monitoring of daily sales and inventory using quickbooks..
● Monitoring cash flow and recording other related financial matters using quickbooks.
2017
-
2023
AFPSLAI
(Branch Teller)
● Handling monetary transactions such as deposits, withdrawals, loans, and other related services.
● Ensures completeness and authenticity of documents presented.
● Answers client’s queries and complaints.
● Ensures observance of AMLA guidelines in the conduct of all transactions.
2015
-
2017
Eastwest Banking Corporation
(Service Associate)
● Handling over the counter cash transactions
while ensuring the highest customer service satisfaction.
● Provides account services to customers by receiving deposits, loan payments, cash and check withdrawals with high level of service, privacy and confidentiality.
2013
-
2015
MANULIFE BUSINESS PROCESSING SERVICES
(Business Process Associate)
● Responsible for checking the brokers' licenses for a particular state (US).
● Checking and encoding brokers' compensation on the system.
● Updating the personal data changes requested by the brokers on the system.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.