2013
BS in Hotel and Restaurant Management
Colegio de San Juan de Letran
More Info About Me
Hi! I'm Krizelle and I'm a social media manager with a passion for helping businesses grow online. Whether it's creating eye-catching content, planning exciting campaigns, or connecting with your audience, I'm all about making your brand shine in the digital world. Let's team up and create amazing social media content together!
My Skills and Competencies
Customer Service
General Virtual Assistant
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Krys Mac Art
(Virtual Assistant)
Social Media Manager
● Created and managed content for Krys Mac Art Facebook.
● Developed social media strategies, engaged with followers, and monitored analytics.
● Stayed up-to-date with the latest social media trends and technologies and adapted their strategies accordingly
2021
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2021
Home Care (CHRISTIAN FAITH MEDICAL CLINIC)
(Caregiver)
• Monitored vital signs and oxygen levels.
• Administered PEG feeding, medications, and managing schedules
• Provided trach care and suctioning.
• Assisted with ADLs and mobility.
• Provided emotional support and companionship.
• Monitored cognitive and neurological status.
• Followed infection control and COVID-19 precautions
. • Communicated with healthcare professionals.
• Prepared for emergencies.
2019
-
2019
Kripy Kreme
(Krispy Kreme Master)
• Provided efficient and friendly service to the guest
• Answered questions, accurately took and completed orders, utilized suggestive selling techniques, and accepted payments while completing transactions.
• Answered telephone in a timely and friendly manner with Krispy Kreme greeting procedures
• Followed procedures and company standards in Retail and Processing Specialist Training Workbooks
• Executed other tasks as assigned by the Manager
2018
-
2019
Great Wolf Lodge, Wisconsin
(Food and Beverage Intern)
• Assigned in various areas of the department including Sit-Down Restaurants, Quick Service Food Outlets, and Banquets
• Engaged with American guests and provided an excellent dining experience
• Handled guest complaints and offered complementary services to maintain high guest satisfaction
• Served ordered food and drinks of the guest
• Cleaned and maintained the restaurant set up used tables, floors, and counters
• Followed the guest service standards and procedure
• Trained new interns
• Performed other tasks as assigned by the Manager
2016
-
2017
51talk
(Home-based Online)
• Assigned in various areas of the department including Sit-Down Restaurant, Quick Service Food Outlets and Banquets
• Engaged with American guests and provided an excellent dining experience
• Handled guest complaints and offered complementary services to maintain high guest satisfaction
• Served ordered food and drinks of the guest
• Cleaned and maintained the restaurant set up used tables, floors, and counters
• Followed the guest service standards and procedure
• Trained new interns
• Performed other tasks as assigned by the Manager
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service
Help customers with complaints and questions give customers information about products and services, and take orders.