2015
Hotel and Restaurant Management
Dominican College of Tarlac
More Info About Me
Been with BPO Industry for about 7 and a half years. First BPO was with Microsoft for almost 5years. 6 months for customer service and went back to Microsoft up to now.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
March 2021
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September 2021
VXI
(Customer Service Support)
Provides customer service support for wireless, internet, and prepaid phones.
2015
-
2021
Sutherland
(Level 1 Technical Support)
Provides technical support for Windows and specializes in Windows operating system issues and Office issues. With eight years of experience and knowledge in handling customer service and technical support with Microsoft. Issues are perceived or actual problems in the product or service for which customers are seeking support with computer software.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.