2011
Bachelor of Science in Information Technology
First Asia Institute of Technology and Humanities
More Info About Me
Accomplished sales supervisor with extensive experience leading teams by example, and with feedback and coaching, seeks to change and expand career growth in a position as a virtual assistant. Strong interpersonal skills proven through customer satisfaction and peer recognition awards. Creative problem solver who helps built a new customer retention program that increased customer loyalty by 20%.
My Skills and Competencies
Social Media Management
Real Estate VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
Lamudi Philippines Inc.
(Senior Account Manager)
• Provide excellent service on the phone to make potential customers enthusiastic about our product
• Generate sales among client accounts, including upselling and cross-selling Lamudi memberships over the phone
• Advise real estate agents and property developers on the best products for them to use
• Build great relations with customers over the phone
• Manage pipeline in our CRM (Salesforce) and keep management up to date of our progress
2013
-
2020
Digital Mobile Philippines Inc.
(Assistant Branch Manager)
• Develops and implements store programs to achieve sales and profitability target
• Executes efficient frontline & backroom operations
• Coaching and mentoring team members to achieve performance objectives
2011
-
2013
Globe Premium Dealer Store
(Assistant Retail Manager)
• Assists the Retail Manager in the day to day operations of the store
• Achieves Sales Targets through comprehensive consultative selling with customers encountered
• Proactively solicits customer feedback regarding the quality of service provided
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate VA
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms