2006
Bachelor of Science in Nursing
Emilio Aguinaldo College-Cavite
More Info About Me
Hi! I’m a dedicated and detail-oriented Virtual Assistant with a focus on administrative support, data entry, customer service, and multi-tasking. I take pride in helping operations stay organized and efficient, making day-to-day processes smoother for teams and clients.
I’m known for being reliable, adaptable, and easy to work with. I enjoy learning new tools and systems, and I’m always open to adjusting to different workflows to best support the needs of the business. Let’s work together to make your operations stress-free and more productive!
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2025
Outgive
(VA Admin)
Process new client onboarding ; Maintain tracker for new and churn accounts; Respond to agent’s request on authentication codes or inquiries; Updating of applications used by operations; Assigning of new clients to operations ; Setup client’s seller central accounts
2020
-
2025
SMC National
(Quality Assurance Representative)
Ensure that the product or service meets established quality standards and customer requirements.
Review recorded calls from dental offices and ensure accurate logging of important data
2016
-
2020
Sykes Asia
(Quality Assurance Representative Job Description:)
Monitor bankers and ensure that they adhere to the processes and policies of the institution Transcribe customer verbatim Identify opportunities of the banker and create coaching template
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.