2018
BS in Public Administration
Mindanao State University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
SupportZebra
(Escalations Specialist)
Handling second level of escalated customers and resolving their issues/concerns
2020
-
2021
Prime Synergy Solutions
(Customer Service Representative/Chat Support Representative)
Helps and assists customers regarding techical concerns via phone and chat and answering their questions
2018
-
2020
Teleperformance
(Customer Service Representative)
Support and assists customers by providing helpful information, answering questions and responding to complaints
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.