2009
Practical Nursing (Healthcare Services)
TRIMEX COLLEGES
More Info About Me
I am passionate, proactive, and performance-oriented, I bring a dynamic skill set and a commitment to excellence to every project. With a solid foundation of experience and a hunger for continuous learning, I'm ready to hit the ground running and make an immediate impact on your team. Imagine a team member who not only meets your expectations but consistently exceeds them. That's the standard I hold myself to. With a passion for excellence, a knack for problem-solving, and a dedication to continuous improvement. Let's collaborate to drive innovation, achieve goals and exceed all expectations together!
My Skills and Competencies
Social Media Management
Data Entry
Email Management
Sales and Customer Service
Lead Generation
Appointment Setting
Telemarketing
Inbound&Outbound Calls
Certificates
My Experience and Education
2020
-
2024
FREELANCER
(Sales Representative)
- Handled outgoing and incoming calls, provided individual assistance to customers using the CRM system.
- Convert prospect into a lead.
- Identified customer needs, placed orders, and provided information about products and services.
- I clearly and decisively communicated every aspect of the logistics process, leaving no room for confusion or
uncertainty.
- Listened attentively to customer concerns and provided an effective individual solution.
- Sell products or services to clients while representing the brand by asking questions to pinpoint the best offerings,
giving demos or presentations, and maintaining customer relationships.
- Achieved the target sales and KPIs.
2018
-
2020
AsPac EYE LASER & SURGICENTER
(Diagnostic Technician/Ophthalmic Assistant)
- Assist with obtaining patient histories, conducting diagnostic exams, scheduling appointments, and preparing exam
rooms.
- Conducts a range of ocular examinations to determine visual acuity and ensure optimal eye health. These
examinations encompass Fundus Photography, Refraction, Visual Field Testing, Fluorescein Angiography, Glaucoma
Test, Corneal Topography, Keratometry and ultrasound biometry.
- Reviews patient chart to ensure completeness and accuracy of information. Performs testing required by type of
exam scheduled, patient complaint and history.
- Performing clerical task.
- Provide assistance to the medical practitioner with the minor surgical procedure.
2017
-
2018
MARBELLA MEDICAL CLINIC&LABORATORY
(Clinical Receptionist)
- Answering phone calls and inquiries.
- Safeguarding patient privacy and confidentiality.
- Managing clerical duties, like filing records and scheduling appointments.
- Perform laboratory procedures.
My Services
Telemarketing Services (E-commerce)
Make outbound/inbound calls to potential clients. Primary goal is to generate interest, qualify leads and close sales.
Medical Appointment Setter
Ensure that patients are correctly scheduled for appointments, exam and procedures. Maintaining records of the patients.
Customer Service
Manage customer queries and complaints, process orders, and escalate complaints to the appropriate team.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.