2010
Bachelors in Science Major in Tourism
Our Lady of Fatima University
Get to know me!
Graduated in 2010 with a degree of Bachelor of Science in Tourism, I have worked in Manila International Airport assigned in Apron Management Service- Terminal 1 as a trainee and extend my administrative skills in working in One of the biggest Manufacturing company in the Philippine at the Head Office which trained me and acquired extensive knowledge, professional skills and work ethics.
My Skills and Competencies
Email Management
Appointment Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
Motolover Philippines
(Assistant)
· Prioritizing workloads such as answering product inquiries in telephone and all social media pages,
· Developing marketing campaigns to keep the company competitive
· Managing Sales , Ensuring to provide outstanding customer service
2017
-
2018
Teleperformance Philippines
(Customer Service Representative)
· Managing large amount of phone calls in a timely manner.
· Following scripts, identifying customer needs in booking Flights, Hotel and Car services
· To ensure that the customer is satisfied and adequately taken care of while making a purchase
2011
-
2017
Yakult Philippines Incorporated
(RECEPTIONIST/ TELEPHONE OPERATOR)
· Operates telephone / switchboard service.
· Provides information and assistance regarding telephone numbers and completes certain types of calls.
· Answers internal or external calls (local and long distance) and transfers calls. As required, takes and relays messages and Provides paging services for employees
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.