S.Y. 2011- 2012
Computer Engineering
University of Negros Occidental-Recoletos
More Info About Me
I’m Kristine Candazo, and I teach IELTS Academic and General Training Speaking test, Daily English, Postgraduate, and Job Interview. Over the past five years, I’ve taught and helped a lot of students pass their examinations, and interviews, as well as improve their Spoken English. I worked as a Customer Service Associate and Customer Service Representative in the BPO industry. I'm extremely driven. I thrive on challenges and set a clear goal to succeed. I'm able to handle multiple tasks as well.
My Skills and Competencies
Social Media Manager
Amazon VA
Data Entry
Customer Service
Certificates
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My Experience and Education
2016
-
2022
Zhuhai Tongzhou Education Technology Co. Ltd
(Online Teacher)
• Teach classes focused on IELTS Academic and General Training Speaking test, Daily English, Postgraduate, and Job Interview
• Conduct assessments and grade IELTS speaking practice tests.
2012
-
2016
Convergys Philippines Services Corporation
(Customer Service Associate)
• Provide technical support to clients regarding their internet issues.
• Confer with clients to troubleshoot services.
• Utilize excellent customer service skills to address client complaints.
2012
-
2012
PanAsiatic Call Centers Inc.
(Customer Service Representative)
• Acknowledge, provide technical support, and resolve client complaints regarding their phone issues
• Respond promptly to client inquiries.
• Maintain positive, empathetic and professional attitude towards clients at all times
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.
Customer Service
Answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.