I believe that there is no limit to someone who is success-driven. My passion towards learning and professional growth led me to who I am today. If you want to enhance the value of your business and seek a professional who can deliver the results you need, then get in touch with me and allow me to make that difference. I am ready to set sail towards our success! Let us grow together and work hand-in-hand in reaching our goals. Hire me now!
Capitol University
Irene B. Antonio College
• Create, edit, publish, and share relevant content daily. (e.g. original text, photos, videos and school news)
• To align, design and implement social media strategy with corporate objectives.
• Communicate with audience, promptly address their questions, and keep an eye on their feedback.
• Scale current advertising campaigns.
• Create, edit publish and share photos, videos and store about information.
• Respond to messages and reservations.
• Trained employees in turnover department about the organizational goals, company objectives, how to move-in clients to the system and move-out clients who wanted to end their contract.
• Set training schedules, design training strategies.
• Conduct seminars to employees who are enrolled in PIP.
• Answering the incoming phone calls on Zendesk and resolving issues.
• Responding on emails, and making phone calls.
• Rescheduling appointments from Slack to Enrollware.
• Developed and implemented class curriculums, designed the class syllabus, and prepare assignments and essay.
• Scheduled assignments and class events, communicated updates to students.
• Monitored students’ status through online classroom and provided status updates and organized online grading.
• Aid foreign students who seemed frustrated by going through the lessons in Entrepreneurship and Business related subjects.
• Monitor student progress after class sessions.
• Managed and monitored daily tasks of contractual employees.
• Coordinated schedules, distribution of memos and reports and ensured that everyone is kept current of necessary notices and memorandum.
Customer service support via phone/email/chat, manager escalations. Handling disputes and ticket submission.
Scale current advertising campaigns and increase profit coming from them, track all website visitors and data analysis.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
