MASTERS IN BUSINESS ADMINISTRATION
UNIVERSITY OF IMMACULATE CONCEPCION- DAVAO CITY
I am a licensed professional teacher, an MBA graduate, and a financial analyst with more than 10 years of total experience. Expert in teaching entrepreneurship with a proven record of excellence. Proficient in Excel and Quickbooks. Team-player and an enthusiastic go-getter.
UNIVERSITY OF IMMACULATE CONCEPCION- DAVAO CITY
• Manage large amount of inbound calls
• Handle customer’s complaints, provide appropriate solutions and alternatives within the time limits
• Addressing customer’s questions
• Processing payments and returns
• Generating sales leads
• Plans, directs and controls accounting and financial operations.
• Ensures that records are kept by standard practices.
• Reconciling daily, monthly and yearly transactions.
• Preparing cheques for tax, payroll
• Processing invoices
• Keeping accurate records for all daily transactions
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.