Hello, I am Kristel

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More Info About Me

Hardworking, energetic and reliable recognized for assuming additional responsibilities.

Kristel Pura Austria
Pasay City, Philippines
thellaustria29@gmail.com
Freelancer
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My Skills and Competencies

Social Media Manager
Facebook Ads Management
Data Entry
Content Creator

Certificates

1

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Food and Beverage Services / Housekeeping

San Pedro Technological Institute

*Food and Beverage Services NC II is a technical-vocational program that trains students on the preparation of food plans and meals for restaurants, hotels, canteens, banquets and functions, and basically any establishment that serves food to a large number of people.

* Housekeeping Services -This course deals with the skills and knowledge required to provide housekeeping services to guests within the tourism industry. This course also provides a glimpse on the duties and responsibilities of the different positions under the Housekeeping department.

2020 - 2021
Spicae Marketing
(Sales Officer)

*Processed credit card applications, took care of customers over the phone and in person.
*Maintain a good relationship with clients manage their concerns and queries.
*Able to handle multiple customers at the same time.
*Processed credit card applications for new customers according to customer's credit and background.
*Enjoyed interacting with the customers and helping them. All paperwork was processed in a timely matter.

2018 - 2019
Bench Botique
(Cashier Associate)

*Greeted customers upon their entry into the store and helped them with any questions and concerns.
*Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register.
*Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers.
*Processed credit card, debit card, cash, gift card, and store credit transactions.
*Balanced cash drawer at the close of each shift.

2015 - 2018
Philippine Seven Corporation
(Sales Area Maintenance)

*Greeted customers entering the store to ascertain what each customer wanted or needed.
*Answered product questions with up-to-date knowledge of sales and store promotions.
*Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
*Maintained cleanliness and presentation of stock room and production floor.
*Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

July 2021 - August 2022
Primoe's Lunchow Restaurant
(Supervisor/Social Media Admin)

- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Writing customers' food orders on order slips, memorizing orders, or entering orders into computers for transmittal to kitchen staff.
- An administrator of social media posts, edits pictures and videos, produces content, responds to customer concerns, and publishes new menus.

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasay City,
Philippines
Email :
thellaustria29@gmail.com


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