Bachelor of Science Hospitality Industry
Palawan State University
Hi! I'm Kristel, I studied Hospitality Management in Palawan State University. I have 6 year's combined experienced in Customer Service while pursuing my passion in basic graphic design.
I have the ability to multitask and I am detailed oriented. Moreover my skill set also includes knowledge in softwares such as microsoft word, excel, google docs, google slides, google sheets and canva. I can efficiently type documents, take notes and schedule.
Palawan State University
• Actively involve in he daily galley production for all restaurants and dinning rooms.
• Actively involve in daily garnish production.
• Ensures that the galley equipment is treated with care and is always well maintain.
• Ensures that all food items are being properly handled according to USPH practices, policies & procedures.
• Prepares/set up station for service in the galley.
• Responsible for greeting and welcoming guest.
• Answering all calls and emails.
• Recommending activities and restaurants to guests.
• Take reservation on the phone and arrange transportation for the guest.
• Maintain the record of guest that have checked in & out.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.