2016
AB Psychology
De La Salle University - Dasmarinas
To know me more...
Hi! I'm Kristal from Philippines and I graduated with a Bachelor's Degree in Psychology in 2016.
I’ve worked as an HR Officer from my 2 previous companies where I learned general facets of HR, recruitment and training, employee relations, customer service and providing administrative support like encoding / organizing data, creating reports and updating records using Google Workspace and Microsoft Tools, etc. I have worked also as a Recruitment Consultant in Singapore for another 2 years, where I do full cycle of recruitment, business development and customer service through meeting sales targets.
With my experiences, I have been exposed to tools that I have been using in my career like Google Workspace, Canva, Microsoft Software, E-commerce Platforms and Social Media Management.
I'm outgoing and I really enjoy working with people. I also usually plan out my day to organize what I should do first. Moreover, I love to spend time and bond with my family during my free time. Currently, I'm helping to run our family business.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Microsoft Tools
Google Workspace
Business Suite
Customer Service
Certificates
×
![]()
My Experience and Education
2020
-
2022
Restaurant Branch Manager
(3K Kitchen - General Trias)
-Manages and oversees the entire restaurant operations
-Delivers superior and excellent customer service to ensure customers' satisfaction
-Plans new and update existing menus
-Plans and develops the overall restaurant marketing strategy
-Responds and resolve efficiently to customer questions and complaints
-Manages and lead staff; Hire new employees, training and evaluate staff performance
-Manages restaurant supplies: estimate consumption, forecast requirements and maintain inventory
-Control costs and minimize waste
-Nurture a positive working environment
-Implement innovative strategies to improve productivity and sales
2021
-
2021
FancyMart
(Customer/ Marketing Support)
Handling overall customer inquiries, complaints and requests for refund/ replacement
Manages e-commerce platforms: Shopee, Lazada, Carousell, Qoo10, Facebook and Instagram, checking messages in inbox
Updating records and reports for the marketing team
2019
-
2020
Success Human Resource Centre (Singapore)
(Recruitment Consultant)
-Handles recruitment and selection of potential candidates for respective positions given by clients.
-Conduct interviews for shortlisted candidates.
-To market suitable candidates to certain companies with a position.
-Business Development: Performing cold calls, opening and developing new accounts and client visiting.
-Provide prompt and professional service to existing clients.
-Provide professional advice to candidates on their career directions and options.
-Place advertisements for positions given by clients and attend to the respondents.
-Meet sales targets and submit reports at the end of the month.
2017
-
2019
Lamon Bay Furniture Corp.
(HR Officer)
-Manages end-to-end recruitment process.
-Preparation of contracts, reports, memos and organizing 201 files.
-Handles timekeeping and attendance monitoring.
-Handles processing of claims of government mandated benefits (SSS Salary Loans, Sickness Notification and Reimbursement, Pag-ibig Loans)
-Organizes and hosting employee programs and events (Christmas Party and Employee relations programs)
- Enforces and maintains HR-related policies and procedures
-Monitors performance evaluation of employees.
-Assists with HR Manager in Labor Relations and concerns
-Maintains 201 filing and HR system up to date
-Creates and discusses memorandums
-Analyzing attendance rate and turnover rate.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.