2018
Bachelor of Secondary Education
Holy Cross of Davao College
More Info About Me
A very career-focused, goal-oriented woman who is adaptable to any situation. I've been working in the BPO sector for the past two years, and this vocation has given me the opportunity to change my life. It has taught me how to accomplish tasks with great care and profundity, always keeping the reputation of our firm intact while keeping the customer's welfare in mind. It shaped me and sharpened my critical thinking and communication abilities in the most beautiful way, ensuring that I will be able to address most, if not all, of the customers' worries. My past and present experiences enable me to develop and constantly gain not only new talents but, more importantly, the qualities and attitude necessary to coexist with the diverse individuals and work environment.
My Skills and Competencies
Social Media Management
Real Estate Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Teleperformance Philippines
(Technical Support Representative)
Provide technical and network problem resolution to customers by performing a question diagnosis while guiding users through step-by-step solutions. TSR will also make sure to clearly communicate technical solutions in a user-friendly, professional manner as well as perform related work as required.
2021
-
2022
IQOR, Philippines
(Customer Service Representative)
Customer Service Representative answers product and service questions; suggesting information about other products and services. Process orders, prepare correspondence and fulfill customer inquiries to ensure customer satisfaction. Make sure to provide quality service that goes above and beyond customer satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate Specialist
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms