2018
Bachelor of Science in Business Administration
Laguna State Polytechnic University
More Info About Me
I earned a Bachelor's degree in Business Administration with a major in financial management. My professional experience includes serving as a customer support representative at a leading BPO company and working as a Visa Account fraud analyst at Teleperformance for almost 2 years. I possess exceptional communication skills, am detail-oriented, and excel as a creative problem-solver.
My strong inclination to work as a virtual assistant is supported by my flexibility in handling various tasks, as highlighted in the summary of my skills. You can rely on my commitment to never abandon a task, and I assure you seamless communication and efficient collaboration. Your trust in my capabilities is well-placed, and I am dedicated to providing unwavering support and reliability. I look forward to contributing positively to your team.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2024
Sercomm Corporation
(Operator - SMT NPN Machine Operator)
As SMT Machine Operator, I am a key player in our manufacturing process. Operating and maintaining state-of-the-art SMT equipment, I am responsible for ensuring the efficient placement of electronic components on printed circuit boards. My role involves monitoring machine performance, conducting routine maintenance, and collaborating with the production team to meet quality and production targets.
2018
-
2020
Teleperformance
(Call Center Agent - Fraud Analyst)
As a Fraud Analyst, I am responsible for monitoring and analyzing financial transactions to identify and prevent fraudulent activities. Utilizing analytical skills, investigate suspicious patterns, assess risk, and collaborate with cross-functional teams to enhance fraud prevention strategies.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.