Detail-oriented administrative professional with extensive experience in bookkeeping, executive support, and office management. Skilled in handling accounts, payroll, and reconciliations, while ensuring smooth day-to-day operations. Proven ability to manage travel arrangements, coordinate schedules, and deliver exceptional client service in hospitality and travel sectors. Adept at multitasking and maintaining accuracy under pressure.
Holy Cross of Davao College
• Managed day-to-day bookkeeping including accounts payable, accounts receivable, and bank reconciliations.
• Prepared and analyzed financial reports such as balance sheets, P&L statements, and cash flow reports.
• Processed payroll, superannuation, and employee reimbursements using Xero.
• Handled invoicing, billing, and expense tracking efficiently within Xero.
• Managing the Executive’s daily calendar, including scheduling meetings, appointments and travel arrangements.
• Handling incoming and outgoing communications, including phone calls, emails and postal correspondence.
• Preparing documents such as reports, presentations and briefing papers.
• Providing general administrative support such as drafting correspondence, composing minutes from the meeting, and making expense claims through ERP system (Odoo and NetSuite).
• Contract Drafting & Document Management - Draft basic contracts, non-disclosure agreements (NDAs), service agreements, and other legal documents.
• Extracting Trade and Corporate reports and updating Sales Manager/Key Account Manager with all reports necessary for sales visit.
• Monthly uploads of reports, pre audit waivers, commercial gestures, goodwill fares and new corporate contracts.
• Handling Customer Care and Membership data.
• Create flyers and other marketing materials for promotional events.
• Handling bookkeeping and general administrative tasks.
• Acted as front-line staff communicating with guests, including check-ins and check outs.
• Handled queries, complaints, and requests from guests, ensuring all necessary requirements during their stay were met.
• Arranged airport transfers and other transportation requirements for guests during their stay.
• Proactively responded to solving customer problems and inquiries.
• Recorded daily information of purchased airline tickets.
• Organized monthly meetings and distributed minutes of the meetings.
• Issued airline tickets to sub-agents and accepted payments accordingly.
• Updated sub-agents’ monthly income reports.
Organize, process, and control the flow of emails.
Focused on planning, executing, and a clear goal to be accomplished.
Focused on organizing, scheduling, and executing a wide range of activities.
Strategic function focused on planning, coordinating, and overseeing all aspects of business travel.
Tracking sales, expenses, bank reconciliation, ensures that your financial data is accurate and ready for reporting.
