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Associate Computer Technology
Golden State College – General Santos City
I'm Krismar – Your Go-To Social Media Strategist!
Hi, I’m Krismar – a creative, resourceful professional with a diverse background in customer service, sales, and operations. My experiences as a Tour Guide, Sales Representative, and Machine Operator have sharpened my communication, problem-solving, and multitasking abilities.
I’m passionate about digital marketing and content creation, specializing in social media management, visual storytelling, and audience engagement. Through vlogging, I’ve honed my skills in creating captivating content that resonates with audiences.
With a keen eye for detail and a strategic mindset, I’m ready to bring my skills to new projects as a Virtual Assistant, focusing on content creation, social media management, and digital outreach. I work effectively independently and in collaboration with teams, always adapting quickly to new tasks while ensuring seamless execution.
Social Media Design
Customer Service - Email Support
Gorgias, Zendesk, Richpanel
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
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2025
Freelance
(Customer Service Representative)
As a Customer Service professional, I provide prompt and professional support to clients using platforms such as Gorgias, Zendesk, and Richpanel, ensuring all inquiries and issues are resolved efficiently. I assist customers with Shopify-related orders, products, and services, delivering personalized solutions to enhance their experience. Skilled in maintaining accurate records, tracking feedback, and collaborating with teams, I strive to improve support processes and drive customer satisfaction. Additionally, I help create guides, FAQs, and templates to streamline operations and ensure seamless service across all channels.
2023
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2024
Agatrip Adventures
(tour guide)
Lead and educate groups on local attractions, ensuring a safe, engaging, and enjoyable experience for all participants. I provide insightful commentary, manage logistics, and create a welcoming atmosphere throughout the tour. With experience in customer-facing roles, I excel in communication and interpersonal skills, fostering positive relationships with guests. Passionate about travel, history, and local culture, I efficiently manage groups while multitasking in dynamic environments, ensuring smooth and memorable tours.
2018
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2022
Triple R Marketing
(Sales Representative)
Built and maintained strong customer relationships, identifying needs and providing customized solutions for plasticware products. Drove sales growth by consistently meeting targets, managing customer inquiries, and negotiating favorable deals. Demonstrated excellent communication, problem-solving, and product knowledge to enhance customer satisfaction and successfully close sales. Played a key role in expanding the customer base and ensuring long-term client retention.
2023
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2025
Kuys Tata Vlog https://web.facebook.com/profile.php?id=100095559010292
(Social Media Manager)
As Social Media Manager for Kuys Tata Vlog, I create and execute content strategies that engage and grow our online community. My responsibilities include developing and scheduling engaging posts, managing interactions with followers, optimizing platform presence, and collaborating with influencers to expand reach. I focus on crafting visually compelling content that showcases the unique personality of Kuys Tata, while driving audience growth and increasing brand visibility.
2017
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2017
Lucky Plast Manufacturing Incorporation
(Machine Operator)
Operated machinery used in the production of plastic products. Ensured smooth operation by performing regular equipment checks and adjusting as needed. Monitored production quality, adhered to safety protocols, and met production targets. Assisted in routine maintenance and worked closely with team members to improve efficiency and reduce downtime.
My Services
Customer Service
I am a dedicated and adaptable Customer Service professional with experience in delivering exceptional support across di
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.