2015
Business Administration Major in Financial Management
Notre Dame University of Cotabato City
More Info About Me
I’ve been working in the banking industry with more than 7 years of experience with a proven history of establishing valuable relationships with each client. I proficiently assist corporate clients with all their banking needs and processes transactions accurately. I also assisted clients with products and services’ questions, suggestions and advice. And awarded as the fastest teller in the branch assigned.
My 7 years’ experience in the banking industry has taught me a great deal about dealing with clients. I have developed strong problem-solving skills, honed my ability to manage conflict and deal with demanding individuals and polished my communication skills. I am keen to utilize my passion for excellent customer service in providing the best possible experience for your clients/customers.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Self-motivation and concentration
Certificates
My Experience and Education
2015
-
2023
Bank Employee
(Client Service Associate)
Responsible for providing accurate, efficient, and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, and other miscellaneous transactions. We also assist clients with inquiries related to a company’s products and services and maintain adequate company and product knowledge to provide proficient service.
My Services
Customer Service
The ability to communicate clearly and effectively. This includes verbal and written communication.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Cold calling
Cold calling is often used to generate leads or to build a customer base through other digital means.