Business Administration Major in Marketing Management
San Pedro College of Business Administration
I have excellent written and verbal communication skills to effectively communicate with clients, colleagues, and other stakeholders via email, phone, or messaging platforms. Highly organized and able to manage multiple tasks and projects simultaneously.
I can produce excellent work in the allotted deadline with my time management abilities.
Good understanding of commonly used software applications such as Microsoft Office Suite, Google Workspace, project management tools, and customer relationship management (CRM) systems.
Strong research abilities to compile data from multiple sources, evaluate it, and deliver clients conclusions and suggestions. capable of making efficient use of databases, search engines, and other research tools.
Able to recognize problems and find creative solutions that meet the needs of clients; proactively suggest improvements and solutions that add value to the client's business.
Trustworthy and can maintain confidentiality regarding sensitive information shared by clients or colleagues. Well aware of the importance of data privacy and security measures.
I am adaptable and flexible with my approach to work. I can confidently adjust my workflow accordingly while maintaining a high level of quality in my output.
High level of professionalism when it comes to interaction with clients, colleagues, and other stakeholders. Can maintain a positive attitude, communicate clearly, and act with integrity at all times.
San Pedro College of Business Administration
• Creating resolutions on projects that adhere to client policies and guidelines
• Evaluating feedback from users on website content
• Finding potential for workflow optimization and developing solutions.
• Leasing effectively with other internal teams.
• Maintaining data with high level of confidentiality
• In charge on KYC AND AML Verification
• Evaluating and encoding documents
• Profiling and selling of bank products
• Before and after sales approach
• Organizing reports
• Functional knowledge of MS Office, Outlook and D365(CRM)
• Handling various types of clients and build customer loyalty
• Supervising solicitation of new accounts and generating leads for insurance
• Responsible for screening documents and telemarketing
• Attending concerns and provide applicable solution or alternate channels
• In-depth knowledge about company products and services
• Assisting other departments, as needed
Identifying potential clients, reaching them on the phone, and scheduling an appointment for a sales representative
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.