2014
Bachelor of Science in Hotel & Restaurant Management
Bulacan State University
More Info About Me
I have an excellent proactive attitude toward work, self –motivated person, and able to work both independently and as collaborative team member. I am reliable & trustworthy person. I work hard, learn quickly and can work under pressure and deal with stressful situations. I have an attention to detail, competent in managing people, and result oriented person. Good typing skills in word processing and understand how to operate the Microsoft office programs.
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
WALTERMART SUPERMARKET INC.
(DEPARTMENT HEAD)
· Responsible for category profitability through category building and management of day-to day operations.
· Customer service management
· Accountable for category sales achievement
· Ensure 100% customer service level
· Ensures that Waltermart standards are implemented
· Safety & sanitation of the category
· Ensure implementation of FEFO (first to expire, first to out)
· Bad order management
· Timely & accurate execution of all promotion
· Ensures that are shelftags are updated
· Ensures 100% inventory accuracy of category assignment
· Supervise and monitor performance of sales support staff and merchandisers of the category.
2015
-
2021
MAX’S RESTAURANT, MALOLOS FOOD CORP.
(DINING SUPERVISOR)
· Overall in charge of dining operations.
· Ensures that dining standards and systems are implemented through effective management of people, product, equipment and ambience.
· Supervises and controls the dining personnel.
· Plans and implements schedules, grooming and discipline.
· Conducts coaching and training of team members.
· Assists the manager in a variety of administrative duties such as bakeshop cost of sales, sales performance, promo monitoring and monthly reports.
· Prepares incentive program to achieve store target to motivate and reward the employees. o Responsible for checking and replying to all the emails in line with the reports. o Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
· Responsible in planning and preparing for QMS and Sales commitment.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.