2012
More Info About Me
For seven years, I worked in the BPO industry as a customer care representative for telco and e-commerce accounts. During that time, I developed my multitasking, organizational, independence, memorization and retention, and friendly and adaptable skills. I'm now transitioning from a full-time corporate job to a career as a virtual assistant.
My Skills and Competencies
Product Research
Facebook Ads Manager
Data Entry
Bookkeeping
Certificates
×
![]()
My Experience and Education
May 2022
-
October 2022
Freelancer
(Product Researcher)
Submit profitable deals on a daily basis to client to sell on Amazon according to the criteria.
August 2015
-
May 2022
BPO
(Customer Service Representative)
Collected customer feedback and made process changes to exceed customer satisfaction goals. Provided accurate and appropriate information in response to customer inquiries. Addressed the customer service inquiries in a timely and accurate fashion. Maintained up-to date records at all times. Developed effective relationships with all call center departments through clear communication.
My Services
Product Researcher Amazon FBA Online Arbitarge
Find winning products from online suppliers using tools such as Keepa, BuyBot pro, Jungle Scout and Helium 10.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping
Providing quality services in the area of bookkeeping, in a professional, courteous and timely manner.