Bachelor of Science in Business Administration major in Marketing Management
Navotas Polytechnic College
Hi! My name is Krisgi, and I am 22 years old. I studied BSBA Marketing Management. I've been working as a Virtual Assistant since 2020 and I have experience as a general virtual assistant and social media manager where I manage e-mails, calendars, appointment scheduling, customer support, data entry, organizing files, creating graphics, and creating content on social media (Facebook, Instagram, and Tiktok) with captions and hashtags. I am deeply familiar with MS Office, Google Suite, Canva, and Social Media. I am also a person who is very open to learning and to being trained, should it be needed for the tasks I will handle.
Navotas Polytechnic College
• Manage clients' e-mail and schedule a meeting for suppliers and staff.
• Create content for posting on Facebook.
• Answer customer inquiries, confirm customer payments, and update the customer about the order status.
• Enter data on a Google Sheet file with the customer's name, order ID, service courier, total amount purchased, and tracking number of orders.
• See customer's order information on Etsy.
• Make a custom pet portrait based on customer order.
• Respond to inquiries, order status, concerns and etc. through chat and e-mail.
• Track customer order in Printful and input the custom pet portrait to be shipped.
• Input data about customer name, order number and shipping address.
Handling tasks such as scheduling appointments, managing email, etc. to boost productivity.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Create visual content with Canva to aid in spreading messages to people.