I’m Korina Albores, a highly adaptable and detail-oriented Virtual Assistant with a strong background in administrative support, customer service, and executive assistance. I bring over 4 years of experience across various industries including telecom, real estate, and B2B services. With a proven ability to manage multiple remote tasks, I specialize in email and calendar management, research, data entry, client onboarding, lead generation, and campaign execution.
I'm well-versed in tools like GoHighLevel, QuickBooks, Billergenie, Rippling, and Google Suite. I’ve handled everything from technical support and account management for AT&T to real estate lead outreach and backend operations like invoice processing, email/domain setup, and automation design. I take pride in my ability to streamline operations, enhance productivity, and deliver exceptional client experiences.
Whether managing a team’s schedule, processing financials, or running automated campaigns, I work efficiently with minimal supervision and always prioritize clear communication, confidentiality, and accuracy in every task.
UNIVERSITY OF THE IMMACULATE CONCEPTION, DAVAO CITY PH
Coordinated travel arrangements, meeting schedules, and team check-ins.
Handled invoice processing, team payments, and financial task management.
Onboarded new clients and guided them through initial setup processes.
Created and managed email accounts and domains (DKIM, DMARC, SPF).
Scraped leads using tools like Apollo, D7 Lead Finder, Outscraper, and LeadSwift.
Developed and executed email campaigns with Instantly and Smartlead.
Built funnels, automations, and surveys using GoHighLevel.
Utilized QuickBooks, Billergenie, and Rippling for operations and financial tasks.
Managed outbound campaigns via dialer system and conducted lead follow-ups.
Handled outbound calls to prospects in Maryland, delivering service information.
Maintained a professional tone and tailored conversations to match lead interests.
Supported lead nurturing by updating CRM records and scheduling appointments.
Delivered professional customer service and resolved billing and service-related issues.
Assisted with plan upgrades/downgrades and ensured data accuracy on customer accounts.
Provided technical support and guided customers through troubleshooting steps.
Identified upselling opportunities to enhance customer experience and retention.
Handled escalated calls and ensured resolution using empathy and effective communication.
Scheduling appointments, handling correspondence, and managing records.
Efficiently manage your calendar, set appointments, and ensure you're always on time and prepared for meetings.
Keep your cash flow healthy with timely invoice tracking, follow-ups, and organized billing support.
Handle personal errands, reminders, bookings, and day-to-day tasks to simplify your life and free up your time.
Declutter your inbox, prioritize important emails, and ensure prompt, professional communication every time.
Search the Internet for information on a wide variety of topics.