2016
BS Accounting Technology
University of Mindanao
About Me
I’m a dedicated freelancer with over 5 years of experience in Bookkeeping, Investment Support, Dropshipping, and Customer Service. I’ve worked with different clients and teams, and I’m trained in QuickBooks and admin tasks.
I remain committed to professionalism, responsiveness, and excellence in every project I take on - always aiming to make your day easier and your business smoother. I pride myself on being a problem-solver who follows instructions accurately, meets deadlines, and welcomes constructive feedback to continuously improve. I’m a fast learner and easy to work with.
I look forward to contributing to your business and exceeding your expectations. Whether it’s organizing your books or handling day-to-day tasks, I’m here to help. Let’s connect and grow together!
My Skills and Competencies
US Quickbooks Bookkeeping
E-commerce: Shopify
Customer Service (Phones/Non-Phones)
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
Present
JPMorgan Chase
(Investment Professional)
Offering our customer service experience with our clients about their existing investments in the firm.
2020
-
2024
JPMorgan Chase & Co.
(Quality Assurance Specialist)
Ensuring that policies and procedures are followed
Performing routine work audits and work calibrations
Addressing and discussing issues with superiors
Ensuring improvement on the work environment
2019
-
2019
Villar Group of Companies: Palm Haven Memorial Park
(Commisioner)
Issuing realtors' commissions and incentives
Filing documents
Updating reports on the system
2019
-
2020
Onlinejobs.ph Client - AtPerrys Healing Crystals
(General Virtual Assistant)
Inbound & Outbound Calls
Chat & Email Representative
Social Media Manager (Facebook)
Shopify Handling (Sorting/Processing Orders)
2017
-
2018
Awesome OS
(Customer Service Specialist)
Inbound Call
Chat & Email Representative
Process Orders and Subscriptions
Customer Service Experience
2017
-
2017
ECOM Services
(Virtual Assistant)
Basic customer service responsibility such as managing client's social media accounts and Shopify stores.
My Services
Bookkeeping
Helping businesses maintain accurate records, reconcile transactions, ensure compliance, and stay financially organized.
Social Media Manager
Assist company's social media by planning, analyzing and identifying engagements to boost sales and give brand awareness
Data Entry
Offers efficient and accurate information input to files, spreadsheets or computer system software.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service
Provides quality and great customer service that marks exceptional experiences to the customers/clients.
General Virtual Assistant
Provides professional admin support to your business including research, customer service and data entry.