2013
Bachelor of Science in Industrial Technology major in Computer Technology
Cebu Technological University
More Info About Me
I have a sound experience of 4 years as a CSR/ Support in a BPO Industry and 2+ years as a Team Manager. I am a hardworking and self-motivated type of person. I always strive to do my best, at any given task and in any situation.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
Officepartners360
(Team Leader)
Leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization.
2018
-
2019
PeoplePlus Tech/ Accenture Phils.
(Remote Desktop Chat Support)
Perform advanced software repair and installations on customer computers by troubleshooting via remote service tools.
2016
-
2018
24/7 Philippines, Inc.
(CSR - Chat Support)
Respond to customer’s inquiries and effectively communicate resolution to customer’s issue via chat. Identify customer’s issue and provide available support options.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.