Hey I am Zel

More Info About Me

I am a former Client Relationship Executive in the Insurance Industry and actively seeking opportunities as a Virtual Assistant even in other types of industries. I am currently enhancing my skills and learning systems and tools by attending different trainings and courses to help businesses and entrepreneurs stay organized, focused on what they do best, and of course to provide my top-notch service.

Zel P. Hernandez
Plaridel Bulacan, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Data Entry and Management
Administrative Assistant
Online Bookkeeping (Xero and Intuit Quickbooks)
Lead Generation

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2012
Bachelor of Science in Business Administration Major in Management

Bulacan State University

2023 - 2024
WAYYAK INSURANCE BROKERS LLC, UAE
(Client Relationship Executive)

• Ensuring that client needs and expectations are communicated clearly.
• Analyzing information in each insurance applications/renewals.
• Determining the best price that can give to client.
• Responsible for any endorsements/amendments required in insurance policies.
• Checking all the documents and follow AML procedure prior to issuing policy.
• Directly contacting insurance company for any assistance required by our broker team.
• Preparing end of day production statement and ensuring that all issued policies are booked in SAIBA System.

2017 - 2023
AL ITTIHAD AL DOWALI INSURANCE SERVICES LLC, UAE
(Insurance Underwriter)

• Ensuring that client needs and expectations are communicated clearly.
• Analyzing information in each insurance applications.
• Checking all the documents prior to issuing policy.
• Determining the best price that can give to client.
• Directly contacting insurance company for any assistance required by our broker team.
• Preparing end of day production statement and responsible for handling and turn-over of cash deposits to accounts department.

2014 - 2017
HAMAD MEDICAL CORPORATION Under TANZIFCO COMPANY WLL, Qatar
(Data Entry Operator cum Secretary)

• Encoding the tests required in the request paper of the doctors/nurses.
• Receiving of test tubes samples and entering it to the cerner system.
• Arranging sample according to the laboratory departments.
• Answering telephone calls and attending to sample rejections.
• Attending to visitors and answering telephone calls.
• Preparing timecards for staffs.
• Arranging staff personal files and different documents.

2013 - 2014
LIGAS KOOPERATIBA NG BAYAN SA PAGPAPAUNLAD, PHILIPPINES
(Teller)

• Process routine account transactions: deposits, withdrawals, loan payments and loan releases.
• Accepts payments of clients for their monthly bills like electric bill, telephone bill, and credit cards.
• Transacts remittance pay-out transactions.
• Records all transactions and filing of stubs/receipts.
• Prepares monthly report and financial statement.

2012 - 2013
SM DEPARTMENT STORE BALIWAG, PHILIPPINES
(Store Consignor Office Clerk)

• Helps the store consignor manager in overseeing the operations of the store consignor office at the branch.
• Responsible for initial screening and interview of applicants.
• Process requirements, deployment, orientation and renewal of contracts of demo personnel.
• Administers daily attendance, behavior, and performance.
• Maintains and updates records, filing and documentation.
• Interacts with store consignor companies/agencies.

My Services

Social Media Management

•Posting and Scheduling • Community Engagement • Social Media Marketing •Content Creation - Caption and Hashtags

Data Entry

• Accurate Data Entry • Organizing and Categorizing Data • Data Maintenance and Updates • File Management

Lead Generator

•Market Research to identify potential Customers •Lead generation campaigns •Appointment Setting •Email Marketing

Administrative Assistant

•Email and Communication Management •Calendar Management •Data Entry •File Organization •Document Preparation


Works

Maintaining leads status ...

Social Media Posts

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Plaridel Bulacan,
Philippines


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