2018
Accountancy and Business Management (only finished Senior Highschool)
Our Lady of Perpetual Succor College
More Info About Me
Hi! I'm Kim.
I've been working as a Customer Service Representative for almost 4 years now, with a background in being a Social Media manager and a Virtual Assistant. My skillset, honed through education and varied work experiences, includes seamless communication, impeccable time management, keen attention to detail, self-discipline, top-notch customer service, and a knack for meeting deadlines.
I am eager to provide my excellent services and to learn new things from different industries. Please feel free to reach me anytime at 09214492155 or via email at kimkellie06@gmail.com.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
PhoneBox
(Customer Service Representative)
Handle incoming calls, texts and emails from clients regarding their
phone bills, phone connections, etc. I also did admin tasks for the client such as
manually blocking data usages, uploading reports, data entry etc.
2021
-
2022
Concentrix
(Travel Advisor)
Handle incoming calls to assist clients in checking prices for their
preferred flights, booking flights, accommodations and activities for their holidays.
2020
-
2021
Alorica Teleservices
(Customer Service Representative)
Handle incoming chats, calls and email from clients reaching out regarding their orders from a retail platform
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.