Bachelor of Science in Information Technology
University of Mindanao Digos College
Experienced Virtual Assistant with a demonstrated history of working in the BPO industry. Proficient in Microsoft Office, Google Docs/Spreadsheet, Adobe Photoshop, Gmail. Skilled in Ecommerce, Data Entry, Order Processing, and Customer Support. Strong marketing professional with a Bachelor's degree focused in Information Technology from University of Mindanao.
University of Mindanao Digos College
• Responding to customer inquiries and concerns through Gmail.
• Amazon, Walmart, and eBay were the Ecommerce store account in which I handled.
• Manage Inventory, Returns, Manage Orders, A to Z claims,
• Chargeback, UPS claims and Negative feedback were all part of my tasks.
• Go Flow, Feedback Five, Gmail, Google Spreadsheet,
• MyDoItBest.com are the tools I have used.
• Processing Orders through Go Flow and Responding to customer inquiries and concerns through Gmail.
• Amazon, Walmart, and eBay were the Ecommerce store account in which I handled.
• Manage Inventory, Returns, Manage Orders, A to Z claims,
• Chargeback, UPS claims and Negative feedback were all part of my tasks.
• Go Flow, Feedback Five, Gmail, Google Spreadsheet,
• MyDoItBest.com are the tools I have used.
• Assist and help new Amazon sellers on their Seller account inquiries and concerns.
• Assist FBA Sellers
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Search the Internet for information on a wide variety of topics.
Will likely be tasked with product, supplier, discount, and competitor research.