2017
Bachelor of Science in Customs Administration
International School of Asia and the Pacific
More Info About Me
I’ve worked on BPO industry for almost 5 years and this experience helped me to get use to working on fast-paced environment that requires knowledge. I have the experience working as a Quality Specialist and this job helped me to develop outstanding written and verbal communication, solid analytical skills and technical comprehension and keen attention to detail and thoroughness. I am highly discreet, trustworthy and confident.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2020
Majorel Philippines
(Subject Matter Expert)
The subject matter expert (SME) provides the knowledge and expertise in a specific subject,
business area, or technical area for a project.
2018
-
2019
Majorel Philippines
(Content Reveiwer)
Content Reviewer are responsible for analyzing and reviewing user profiles, videos, and text-based
content and or investigating, escalating and or resolving issues that are reported by users or flagged by the system.
2021
-
2022
Iqor Philippines
(Quality Specialist)
Quality specialists are responsible for monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes to meet established quality standards. They prepare and implement quality assurance policies and procedures and perform routine inspections and quality tests.
2020
-
2021
Iqor Philippines
(Revenue Services Agent)
Revenue Services Agents are responsible for dealing, entertaining, processing and correcting the customers billing disputes in regards with their invoices. They make sure that the invoices that will be issued to the customers are correct in all aspects like the pricing applied, correct debtor were billed and ensure that the goods shipped were being classified correctly.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.
Graphic Design
To shape the visual aspects of books, magazines, product packaging, exhibitions and more.