Blank Year
Degree of Bachelor of Science in Hotel and Restaurant Management
Philippine Womenโs College of Davao
Hello there!
My name is Kim and thank you for checking out my profile! My motto is to help smoothly run things and always prefer my client's opinion to make things better. I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build good working relationships with all colleagues. I am flexible, and reliable and possess excellent time-keeping skills.
I am an experienced ๐๐ผ๐ด๐ถ๐๐๐ถ๐ฐ๐ & ๐ฆ๐๐ฝ๐ฝ๐น๐ ๐๐ต๐ฎ๐ถ๐ป, ๐ข๐ฟ๐ฑ๐ฒ๐ฟ ๐๐๐น๐ณ๐ถ๐น๐น๐บ๐ฒ๐ป๐ ๐๐ผ๐ผ๐ฟ๐ฑ๐ถ๐ป๐ฎ๐๐ผ๐ฟ, ๐ฅ๐ฒ๐ฎ๐น-๐๐๐๐ฎ๐๐ฒ ๐ฉ๐ถ๐ฟ๐๐๐ฎ๐น ๐๐๐๐ถ๐๐๐ฎ๐ป๐, ๐ฎ๐ป๐ฑ ๐ฆ๐ฎ๐น๐ฒ๐ & ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ in multiple industries for the past 10 years.
I am Detail Oriented, Passionate, and Innovative, can easily be trained, and focused on the task that was given to me. My motto is to help smoothly run things and always prefer my client's opinion to make things better. I am here so that all areas of your business can be taken care of and I take great care of my clients by giving them uninterrupted ministration with high-speed internet.
I recently supervised different departments namely ๐ช๐ฎ๐ฟ๐ฟ๐ฎ๐ป๐๐ & ๐ฅ๐ฒ๐๐๐ฟ๐ป๐, ๐๐ถ๐๐ฝ๐ฎ๐๐ฐ๐ต, ๐ฆ๐๐ฝ๐ฝ๐น๐ ๐๐ต๐ฎ๐ถ๐ป, ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐ผ๐ป, ๐ฎ๐ป๐ฑ ๐๐๐น๐ณ๐ถ๐น๐น๐บ๐ฒ๐ป๐ in mainland USA for a furniture startup company and also spearheaded the standardization and documentation of the process and was the front damage control point person on production mishaps, orders, and product issues.
I have been delivering outstanding customer service and virtual assistance in different areas including calendar management, email management, appointment setting, data entry, fulfillment, and data entry, and most importantly you can count on me when it comes to attendance. I am an expert in using a variety of platforms/applications such as ๐๐ฒ๐ฑ๐๐
๐๐ง๐, ๐๐๐, ๐๐ผ๐ฟ๐๐ฎ๐ฟ๐ฑ ๐๐ถ๐ฟ, ๐ฆ๐ฒ๐ฎ๐ฟ๐ฎ๐๐ฒ๐, ๐๐ฎ๐ฝ๐ฎ๐ด-๐๐น๐ผ๐๐ฑ, ๐๐๐จ ๐ฏ๐ฒ๐ฌ, ๐๐๐ฎ๐ป๐ฎ, ๐ฆ๐ต๐ผ๐ฝ๐ถ๐ณ๐, ๐๐ฎ๐น๐ฒ๐ป๐ฑ๐น๐, ๐ญ๐ฒ๐ป๐ฑ๐ฒ๐๐ธ, ๐ ๐ฆ ๐ข๐๐๐น๐ผ๐ผ๐ธ / ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ, ๐๐ผ๐ผ๐ด๐น๐ฒ ๐ฆ๐๐ถ๐๐ฒ, ๐๐ฑ๐ผ๐ฏ๐ฒ, and a lot more.
I am open for part/full time (30-40+ hours a week). You just sit back and put your trust in me, I can assure you that I will be able to get your satisfaction and I am going to be your right choice as your VA. If you're looking for a trustworthy and reliable Virtual Assistant and Freight Forwarding / Logistics Support Specialist, search no more and let me know how can I help you with your needs!
To keep up with my workload my internet speed is 100 Mbps and I am using a reliable desktop with 2 back up with the following specs below:
๐ ๐๐๐ก ๐๐๐ฆ๐๐ง๐ข๐ฃ:
โข Processor: AMD Rayzen 5 2400G with Radeon Vega Graphics 3.60 GHz
โข Installed RAM: 8 GB
โข System Type: 64-bit operating system, x64-based processor
๐๐๐๐๐จ๐ฃ ๐ญ:
โข Processor: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
โข Installed RAM: 8 GB
โข System Type: 64-bit operating system, x64-based processo
๐๐๐๐๐จ๐ฃ ๐ฎ:
โข Processor: Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
โข Installed RAM: 6 GB
โข System Type: 64-bit operating system, x64-based processor
๐ ๐๐๐ฉ๐ ๐๐๐๐ก๐๐ ๐๐ก๐ข๐ช๐๐๐๐๐ ๐๐ก๐ ๐๐ซ๐ฃ๐๐ฅ๐ง๐๐ฆ๐ ๐ข๐ก:
โข Cargo Booking with Shipping Lines, Airlines, and Consolidators
โข Coordination with Importer / Exporter / Overseas Agent / Trucker
โข Preparation of Shipping documents such as SI, Bill of Ladings, Cargo Manifest, Commercial Invoice, and Packing List.
โข Constantly Monitors Shipments from Pick-up until Cargo delivery.
โข Classification of Tariff Code
โข Preparation of Rates and Quotations.
โข Scheduling appointments to speak with a salesperson
โข Answer inbound calls
โข Place outbound calls / Cold calling
โข Email clients
โข Keep accurate records
โข Provide general administrative support
๐ ๐๐๐ฉ๐ ๐๐๐ฆ๐ข ๐๐๐ฉ๐๐๐ข๐ฃ๐๐ ๐ ๐ฌ ๐ฆ๐๐๐๐๐ฆ ๐๐ก ๐ก๐๐ฉ๐๐๐๐ง๐๐ก๐ ๐๐๐ฅ๐ง๐๐๐ก ๐ง๐ข๐ข๐๐ฆ:
๐-๐พ๐๐๐๐๐๐พ๐ ๐พ๐๐
โข Shopify
โข Zendesk
โข Salesforce
โข Pipedrive
โข HubSpot
โข Bitrix24
๐๐๐๐๐๐๐๐ ๐๐ผ๐๐ผ๐๐๐๐๐๐ ๐๐๐๐๐๐ผ๐๐ / ๐๐๐ผ๐๐๐๐๐::
โข AppFolio
โข Asana
โข Experian
โข Rent Manager
โข Pay HOA
โข Podio
โข Zillow, Trulia, Craigslist
โข Qualtrics
โข Guru
๐ฟ๐๐๐๐ผ๐๐พ๐ & ๐๐๐๐๐๐๐๐๐ ๐๐ผ๐๐ผ๐๐๐๐๐๐:
โข CIGO Tracker
โข Forward Air, FedEx LTL, DHL, Unishippers, Searates, Hapag-Lloyd, ECU360
โข Veeqo (Inventory Management)
โข Cin7 (Inventory Management)
๐พ๐ผ๐๐๐๐ฟ๐ผ๐๐๐๐ & ๐๐๐ผ๐๐ ๐๐ผ๐๐ผ๐๐๐๐๐๐:
โข Google Calendar
โข Gmail
โข Google Suite
โข Calendly
โข Microsoft Outlook Calendar
โข One Calendar
โข Fantastical
๐พ๐๐๐๐๐๐๐พ๐ผ๐๐๐๐:
โข Gorgias
โข Slack
โข Dixa
โข Microsoft Teams
โข Zoom
โข Google Hangouts
โข Google Voice
โข Trello
โข Ring Central
โข JustCall
๐๐๐๐ฟ๐๐พ๐๐๐๐๐๐ & ๐๐ฟ๐๐๐๐๐:
โข Microsoft Office (Excel, Word, PowerPoint)
โข Google Drive/OneDrive/Dropbox
โข Adobe (Photoshop, After Effects, Acrobat, Lightroom)
โข Canva
โข Apple Final Cut
โข WIX
My Skills and Competencies
Social Media Management
Amazon Specialist
Data Entry
Content Creator
Administrative Task
Logistics Coordination
Email / Calendar Management
Virtual Assistance
Certificates
×
![]()
My Experience and Education
2013
-
2019
Cyber City Teleservices, an iQor Company
(Customer Care Specialist | Seasonal Trainer-Admin-Supervisor)
โข Memorized the entire line of company products & services, including prices and special discounts
โข Provided basic technical support for clients
โข Trained new employees to do email support, enter customer data, and organize customer interaction logs
โข Handled a variety of administrative duties for the trainers, including calendaring, file management, and PowerPoint creation.
โข Successfully prepared report letters, training materials, spreadsheets, and memos.
โข Developed staff through coaching, providing performance feedback, providing effective performance assessments, and establishing performance development plans
โข Implements and documents coaching, performance improvement, and recognition plans, as well as performance evaluations, to optimize individual and team performance
2019
-
2020
UnoRenta Business Solutions, Inc.
(Real Estate Virtual Assistant)
โข Prepared customized quotes and answered inquiries regarding products and services
โข Employed market research to successfully generate new leads by conducting cold calling (60/day) and email prospecting (100/day) using Sales Force.
โข Recruited new clients by managing social media platforms, marketing available listings, and producing direct mail campaigns.
โข Maintained office calendar and scheduled showings using Calendly and Google Calendar
โข Maintained property listings by posting them to social media platforms and listing sites such as Zillow, Craigslist, Trulia
โข Functioned as a dedicated assistant to Real Estate Agents and office personnel in residential real estate.
2020
-
2022
Valyou Furniture, Hawaii
(Logistics & Supply Chain Coordinator-Supervisor)
โข Ensure effective and timely implementation of all Logistics daily operational goals inclusive of Shipping functions and Inventory Management.
โข Develop and initiate monthly reports having required project timelines, corporate metrics, and productivity measurements.
โข Oversee and monitor the availability of stock to reduce shortages.
โข Plan and arrange logistics required shipments.
โข Coordinating transportation providers to ensure prompt and proper movement of shipments from pick-up until Cargo delivery
โข Tracking and fixing shipping errors
โข Cargo Booking with Shipping Lines, Airlines, and Consolidators
โข Preparing shipping documents such as SI, Bill of Ladings, Cargo Manifest, Commercial Invoice, and Packing List
โข Preparation of Rates and Quotations
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Real-Estate Virtual Assistant | Appointment Setter
I am a dedicated resource that handles standard business operations like cold calling, lead generation, finance tracking
Logistics Coordinator | Supply Chair Management
Manage the storage and transportation processes of the organizationโs inventory and goods