2016
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STI Ortigas-Cainta
More Info About Me
I’m a motivated and detail-oriented individual seeking to apply my strong organizational, financial, and customer service skills to an entry-level bookkeeping role. With experience managing accounts, creating social media strategies, and handling customer support, I aim to bring a blend of accuracy and creativity to help a company streamline financial operations and achieve business goals.
My Skills and Competencies
Project Management
Microsoft Office
Accounts Receivable/Payable
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
Freelance
(Social Media Manager / Influencer Marketing Specialist / Project Manager)
Managed social media strategies across TikTok, Facebook, Instagram, LinkedIn, and Amazon Post, executing both organic and paid influencer marketing campaigns and overseeing project management to drive engagement and brand growth.
2018
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2022
Probe CX
(Customer Service Representative / Social Media Moderator)
Engaged with airline customers via live chat and social media, addressing flight inquiries and resolving concerns to ensure a positive customer experience.
2016
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2017
Convergys
(Customer Service Representative)
Assisted Microsoft Xbox customers with billing inquiries, account management, and technical troubleshooting, providing prompt and effective support to enhance customer satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.