2021
Philippine Women’s University Calamba
Bachelor of Science in Hotel and Restaurant Management
Kim Eltagonde
I'm Kim Eltagonde, and I've spent the last three years diving deep into the world of real estate campaigns. Before that, I honed my people skills as a customer service representative. Now, I help manage campaigns for both residential and commercial real estate.
What I Do:
-Outbound Calling & Appointment Setting I reach out to potential clients and set up meetings, making sure everything runs smoothly.
- Lead Management: I specialize in finding and nurturing leads, especially for residential real estate, using techniques like skip tracing.
- Campaign Management: I handle email and social media campaigns for commercial real estate, ensuring they hit the mark and engage clients.
- Executive Virtual Assistance: I provide top-notch virtual support to executives, helping them stay organized and efficient.
Why It Matters:
My background in customer service means I know how to connect with people and understand their needs. Now, in real estate, I use those skills to help clients find the perfect property and make the process as smooth as possible.
I'm passionate about real estate and committed to delivering excellent results, whether it's through managing leads, setting appointments, or running campaigns.
My Skills and Competencies
Social Media Management
Lead Generation
Data Entry
Appointment Setting
Certificates
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My Experience and Education
2022
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2023
Virtual Workmate PH
(Cold Caller | Appointment Setter)
I collaborated on real estate campaigns based in Australia, connecting with homeowners interested in selling their properties. I sourced potential leads and conducted skip tracing to locate their contact information before making calls. Additionally, I organized appointments for a solar campaign in Australia. Moreover, I contacted business owners to arrange appointments with our company, inquiring if they would collaborate with a virtual assistant agency.
2020
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2022
Rapid Assistants
(Cold Caller | Appointment Setter)
I served as the initial point of contact, setting appointments for potential clients. I effectively used a CRM system to monitor and manage leads, ensuring that appointments were well-organized. I also scheduled follow-up calls with potential sellers to generate interest and secure appointments.
2018
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2020
Alorica Lipa
(Customer Service Representative)
I promptly answered customer telephone calls to minimize waiting times. I provided guidance and support to customers, paying close attention to their specific needs and preferences. I addressed customer inquiries about products, services, and company details. Furthermore, I prioritized customer satisfaction by implementing proactive strategies that aimed to meet customer requirements and resolve any concerns they may have had.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.