BS Hotel & Restaurant Management
Arellano University
Goal-oriented administrative professional with almost 3 years of experience and 5 years of experience in handling customer service in fast-paced environments. Key strength includes multitasking, problem-solving, organizational skills and strong computer proficiency.
Arellano University
Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
Responsible for leading the expansion and overseeing the efficient operations and profitability of the Restaurant/Store. This role also takes the lead in elevating customer experience through innovation and excellence in all aspects of restaurant operations. This includes ensuring high quality and safety standards in all stores and the improvement of all processes and procedures in the overall company operations.
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms