Your new social bestie, me. My goal is to help small and medium-sized businesses use social media to expand their customer base and build brand recognition.
Polytechnic University of the Philippines
• Gathers data for marketing program development, provides for marketing support requirements, and implements the suggestive selling program.
• Assigned to manage the Shift Operations as Service Quality Manager or Production Quality Manager.
• Ensure high Food, Service and Cleanliness on the service and prodarea.
• Assists the Restaurant Manager in the achievement of the Store Business Goals thru improvement of the store operational processes that lead to effective and efficient Operations Management in the areas of Shift Operations, Packaged Programs Management, Office Administration.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
• Enhanced business productivity by training team members and servers on best practices and protocols.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Motivated staff to perform at peak efficiency and quality.
• Supervised production staff of 40.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Made recommendations for new or revised processes and supported implementation.
• Performed root cause analysis to determine quality issues and develop long-term solutions.
• Completed logs and reports to document detailed information on production, spoilage and departmental maintenance needs.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.