Bachelor of Science in Computer Engineering
Southern Leyte State University
A passionate and well-organized medical virtual assistant who brings a blend of healthcare knowledge, organizational expertise, and strong communication skills to ensure seamless operations within medical practices.
I specialize in handling administrative tasks such as patient scheduling, managing medical records, billing support, and providing patient follow-up services. Armed with passion and commitment, I aim only nothing but to provide the best quality service and streamline your workflow to help you focus on what matters most - patient care.
Southern Leyte State University
Assisted healthcare professional in addressing range of concerns via inbound calls and chat:
Handled insurance verifications
Checked medical claims and appeals
CPT and Diagnosis codes checking
Manage authorization requests
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.