2015
Bachelor of Business Administration Major in Financial Management
University of the Immaculate Conception
More Info About Me
Hi, This is Kimbie! In the last 8 years, I worked most of my career as a banker. I currently work as a branch officer under operations and sales in the bank. Working in the bank is not easy because you will be handling different personalities of clients but it is the best training ground in terms of customer services. I have substantial experience in customer handling, banking operations, cross-selling, and in-house selling of bank products and services. I have exceptional multi-tasking skills, excellent customer service, and gain satisfaction by meeting customers' needs by providing quick services. I am highly motivated, dependable, reliable and a fast learner.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2024
Security Bank Corporation
(Customer Advisor Officer)
- Managing and growing the existing portfolio of the branch by cross-selling and in-house selling of the bank product and services.
- Monitor/Reviews target and actual performance of managed and new account handled
- Attends to customer’s inquiries and complaints.
2015
-
2019
BDO Unibank Inc.
(Customer Service Associate)
- Validating cash and check deposit, withdrawals and remittance of client.
- Processing USD transactions like telegraphic transfer and currency conversion.
- Processing of account opening and investment of clients.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.