2018
Bachelor of Elementary Education
University of Southeastern Philippines
More Info About Me
Hi, I’m Kim, your committed Virtual Assistant, here to help you manage tasks and make your day easier. I’m based in the Philippines, and as a proud wife and mom, I understand the importance of being organized and adaptable—qualities I bring to every work I take on.
I’m a college graduate and have completed a specialized training in General Virtual Assistance and Social Media Management at ProVA. I’ve built strong skills in calendar and email management, social media handling, content posting, report preparation, and customer service. I’ve managed a team’s Facebook page, kept content engaging, sent out regular reports, and assisted in resolving client concerns with professionalism and care.
I am open to learning new tools, adaptable to changes, and dedicated to continual improvement because I believe every client deserves customized support that truly makes their life easier.
Whether you need personal assistance or support for your growing business, I’m here to help. Let’s work together to save time and simplify your daily tasks. Message me today!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2025
Quipper Philippines, Inc.
(Client Support Officer)
Assisted school administrators, teachers, students and parents with account setup, troubleshooting, and navigation through Quipper’s online learning platform.
Managed email communication by sending reports, updates, and announcements while organizing messages for smooth workflow.
Handled client inquiries via chat, email, and group messages while keeping communication clear and professional.
Organized and updated student and teacher account records accurately in different tools (Workspace, MS Office, Kintone).
Scheduled and conducted face-to-face and virtual meetings, training sessions, and follow-ups, keeping track of calendar activities for multiple clients using these tools (Google Calendar, Zoom, Google Classroom).
Escalated complex concerns to internal teams using Slack, Airtable, and Kintone, ensuring accurate documentation and timely resolution.
Managed the team’s Facebook page, including content planning, poster designing, and scheduling of posts to keep the community engaged and informed.
2021
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2021
J-P Network English Corp.
(ESL Teacher)
Delivered one-on-one English lessons to international students through company’s virtual platform, ensuring excellent communication and client satisfaction.
Created lesson reports and documented student progress accurately in the company’s database.
Utilized video conferencing tools (Skype, Zoom, Google Classroom) and digital resources to conduct engaging virtual classes and troubleshoot basic technical issues.
Adapted quickly to new updates in company systems and tools, showcasing flexibility and tech proficiency.
2019
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2020
Newfoundland Arts and Science Academy of Tagum
(G5 Teacher and Adviser)
Helped students learn and grow by creating customized lessons and organizing schedules to make learning easy and stress-free.
Kept parents informed through regular updates via email, messages, and calls, making sure everyone was on the same page.
Managed lesson plans, progress reports, and student records digitally (MS Office) to stay organized and efficient.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.